PRIVACY POLICY

*Introduction*

Your privacy is important to Pine Hills International School. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure it is protected. We are committed to complying with the Malaysian Personal Data Protection Act 2010 (PDPA).

*Information Collection*

– *Personal Information:* We collect information that you provide directly to us, such as your name, email address, phone number, physical address, date of birth, identification numbers, and other contact details. This also includes information provided during the enrollment process, participation in school activities, and communications with the school.
– *Non-Personal Information:* We collect non-personal information such as browsing data, cookies, IP addresses, browser type, operating system, and access times.

*Information Use*

We use the collected information to:
– *Service Delivery:* Provide educational services and support to students, parents, and staff.
– *Communication:* Send updates, newsletters, event information, and other relevant communications.
– *Personalization:* Customize user experiences and provide content that matches user interests.
– *Analysis:* Analyze website usage, monitor trends, and improve our website and services.
– *Compliance:* Ensure compliance with school policies and legal requirements.

*Information Sharing*

We may share your information with:

  1. *Service Providers:* Third-party service providers who assist us in operating our website, providing educational services, and conducting school activities. These providers are required to protect your information and use it solely for the purposes we specify.
  2. *Legal Obligations:* Authorities, regulators, or other entities when required by law or to protect the rights, property, or safety of Pine Hills International School, our users, or others.
  3. School Community:* Other members of the school community, including teachers and administrators, for educational and administrative purposes.

*Data Security*

We implement various security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, access controls, and regular security assessments.

*User Rights*

You have the following rights regarding your personal data:

  1.  *Access:* Request access to the personal data we hold about you.
  2. -*Correction:* Request corrections to any inaccurate or incomplete personal data.
  3.  *Deletion:* Request the deletion of your personal data under certain circumstances.
  4. *Restriction:* Request the restriction of processing your personal data in certain situations.
  5. -*Objection:* Object to the processing of your personal data for direct marketing purposes.
  6.  *Data Portability:* Request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at [privacy@pinehills.edu.my].

*Cookies and Tracking Technologies*

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings. Disabling cookies may affect the functionality of our website.

*Third-Party Links*

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

*Children’s Privacy*

Our services are intended for students and their families. We collect data from children only with parental consent and in compliance with applicable laws. We take special precautions to protect the privacy and safety of children.

*Changes to the Privacy Policy*

We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website and updating the effective date at the top of this document. Your continued use of our services after such changes indicates your acceptance of the updated policy.

*Contact Information*

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Pine Hills International School
Email: [privacy@pinehills.edu.my]